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Thursday, January 10, 2013

Why is the app crashing when analyzing my music?

So sorry! This is a known issue affecting a small number of users. The good news is that we have found and solved it, and that an update is on it's way to the app store. It is hard to say when it is available for download as Apple's review time is unpredictable, but it should be within a week from today (January 10th). If you can't wait that long, something we fully understand, please delete all music in mp4 format from your phone. That's what's causing the problem. This is usually a very small number of music files.